DRI DRI Training, Awareness & Human Factors

Question 1

What is the primary goal of a BC/DR awareness program for employees?

Accepted Answer

To ensure all staff understand their roles and responsibilities during a disruption

Answer

To train employees to replace the BC team during an incident

Answer

To teach employees how to conduct risk assessments independently

Answer

To familiarize staff with the organization's financial recovery plans

Question 2

Which of the following BEST describes the 'human factor' challenge in disaster recovery?

Accepted Answer

People behave unpredictably under stress, which can undermine even well-designed recovery plans

Answer

The cost of training human staff exceeds the cost of automated recovery systems

Answer

Human staff cannot perform recovery tasks as quickly as automated systems

Answer

Employees typically refuse to follow BC plans during actual incidents

Question 3

How often should BC/DR training be provided to new employees according to DRI best practices?

Accepted Answer

During onboarding and before they are assigned to any critical recovery role

Answer

Only after they have been employed for one full year

Answer

Solely when a real incident occurs and they are called to respond

Answer

Every three years as part of standard professional development

Question 4

What is the purpose of role-specific BC training versus general awareness training?

Accepted Answer

To provide detailed, actionable instructions tailored to each person's specific recovery responsibilities

Answer

To replace the need for a written BC plan for specialized staff

Answer

To allow recovery team members to skip general awareness sessions

Answer

To teach all employees the same recovery procedures regardless of their role

Question 5

Which method is MOST effective for reinforcing BC awareness among employees over time?

Accepted Answer

Regular, varied touchpoints such as newsletters, tabletop exercises, and brief refresher sessions

Answer

A single comprehensive annual training session covering all BC topics

Answer

Posting the BC plan on the intranet and requiring employees to read it

Answer

Distributing printed BC plan summaries to all staff at the start of each year

Question 6

In DRI's Professional Practices, who is ultimately responsible for ensuring BC training is conducted and maintained?

Accepted Answer

Senior management, who must champion and resource the BC program

Answer

The IT department, as they own the technical recovery systems

Answer

Individual employees, who must self-certify their BC knowledge

Answer

External consultants hired to manage the BC program