DAC DAC Stakeholder Engagement & Communication

Question 1

In a DA coaching context, what is the MOST effective way to engage resistant stakeholders during an agile transformation?

Accepted Answer

Involve them early, address their concerns, and demonstrate incremental value

Answer

Mandate participation through executive orders

Answer

Exclude them from transformation activities until they become receptive

Answer

Replace resistant stakeholders with more agile-friendly people

Question 2

A DA coach is facilitating a stakeholder review. Which behavior BEST demonstrates effective facilitation?

Accepted Answer

Encouraging open dialogue, active listening, and capturing feedback collaboratively

Answer

Presenting a finished product and asking for binary approval

Answer

Limiting stakeholder speaking time to avoid scope creep

Answer

Having the product owner speak for all stakeholders

Question 3

What communication principle is MOST important when a DA coach delivers difficult feedback to a stakeholder?

Accepted Answer

Be specific, timely, and focused on behavior and impact rather than personality

Answer

Avoid direct feedback to maintain harmony

Answer

Deliver feedback via email to create a paper trail

Answer

Wait until the project ends before sharing concerns

Question 4

In DA, how should a coach handle a stakeholder who consistently undermines team decisions?

Accepted Answer

Have a direct, private conversation addressing the specific impact of the behavior

Answer

Escalate immediately to HR

Answer

Ignore the behavior and let the team handle it

Answer

Remove the stakeholder from all team communications

Question 5

Which stakeholder communication technique is MOST aligned with Disciplined Agile's principle of pragmatism?

Accepted Answer

Tailoring communication style and content to the stakeholder's role and needs

Answer

Using the same communication format for all stakeholders regardless of preference

Answer

Providing weekly 50-page status reports to all stakeholders

Answer

Delegating all stakeholder communication to the Scrum Master

Question 6

A DA coach wants to build trust with a skeptical executive stakeholder. What is the BEST initial approach?

Accepted Answer

Demonstrate early, tangible results and maintain transparent communication

Answer

Promise delivery dates that guarantee success

Answer

Avoid the executive until the team has more confidence

Answer

Present a detailed 12-month roadmap on the first meeting