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Quality Control & Process Improvement Flashcards

7 cards from real CWS practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Quality Control & Process Improvement flashcards as text
  1. Which metric is most commonly used to measure wireless network installation quality during a site acceptance test?

    Answer: Received Signal Strength Indicator (RSSI)

    RSSI is the primary metric used during site acceptance testing to verify that signal coverage meets the design specification.

  2. During a wireless deployment QC walkthrough, a technician notices intermittent packet loss on a newly installed AP. What is the FIRST step in the troubleshooting process?

    Answer: Verify physical cable connections and PoE switch port status

    Verifying physical connections and PoE port status is the foundational first step before assuming hardware failure.

  3. What does a post-installation RF spectrum analysis primarily help identify?

    Answer: Co-channel interference and rogue AP sources

    RF spectrum analysis reveals interference sources such as co-channel overlap and unauthorized rogue access points.

  4. A QC checklist for a wireless installation should include verification of which of the following?

    Answer: AP mounting height and antenna orientation

    AP mounting height and antenna orientation directly affect coverage patterns and must be verified against the RF design.

  5. In a continuous improvement context, which framework uses Define, Measure, Analyze, Improve, and Control phases?

    Answer: Six Sigma DMAIC

    Six Sigma's DMAIC methodology provides a structured five-phase approach to process improvement and defect reduction.

  6. When performing a wireless site survey for QC validation, a technician should use a survey tool set to which client adapter mode?

    Answer: The same band and capabilities as the target client devices

    Using survey hardware that matches target client capabilities ensures measurements reflect real-world user experience.

  7. Which document serves as the primary reference for verifying that a wireless installation meets the original design intent during QC review?

    Answer: As-built RF design and heat maps

    As-built RF designs and heat maps document the intended coverage and serve as the baseline for QC comparison.