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Warehouse Operations Flashcards

7 cards from real CWLP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Warehouse Operations flashcards as text
  1. Which document serves as the primary legal contract between a shipper and a carrier for freight transportation?

    Answer: Bill of lading

    The bill of lading is a legally binding contract specifying shipment details, terms, and carrier responsibilities.

  2. What is 'dead stock' in warehouse inventory management?

    Answer: Items with zero movement or demand over an extended period

    Dead stock refers to inventory that has had no sales or movement for a prolonged period, tying up capital and storage space.

  3. When conducting a cycle count, what is the correct action if a physical count does not match the WMS quantity?

    Answer: Investigate the discrepancy, identify the root cause, then make a supported adjustment

    Best practice requires investigating the root cause of a discrepancy before adjusting records to prevent recurring errors and maintain inventory accuracy.

  4. In a multi-level racking system, which OSHA-related practice is required when working at height on a order picking lift?

    Answer: Securing loose items and wearing a fall-protection harness or using a safety restraint

    OSHA requires fall protection when working at elevated heights, including proper restraint systems on aerial order pickers to prevent falls.

  5. Which metric best measures the efficiency of the inbound receiving process?

    Answer: Cost per unit received

    Cost per unit received captures labor, equipment, and overhead associated with the receiving function, making it the primary inbound efficiency metric.

  6. What is the purpose of a 'golden zone' in pick-face design?

    Answer: To position the fastest-moving items at waist-to-shoulder height for ergonomic and efficient picking

    The golden zone (roughly waist to shoulder height) is ergonomically optimal for picking — reducing strain and pick time for high-velocity SKUs.

  7. A warehouse has 500 pallet locations and an average of 450 pallets stored. What is its occupancy rate?

    Answer: 90%

    Occupancy rate = (450 ÷ 500) × 100 = 90%, meaning 90% of pallet positions are currently filled.