CVA Technology & Digital Verification Tools Flashcards
6 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CVA Technology & Digital Verification Tools flashcards as text
Which of the following best describes the role of AI-assisted tools in CVA verification?
Answer: They flag anomalies for human review but final determinations remain with the human agent
AI tools assist CVA agents by identifying anomalies and patterns, but final determinations always require human judgment and accountability.
What is a 'digital footprint check' in CVA verification?
Answer: Reviewing publicly available online records, social media, and registrations to corroborate a claimant's stated identity and activities
A digital footprint check uses publicly available online records and social media to corroborate or contradict the identity and activities claimed in submitted documents.
When a CVA agent accesses restricted databases for verification purposes, which principle governs appropriate use?
Answer: Access must be limited to the specific, authorized purpose of the current verification case
CVA agents must access restricted databases only for the specific authorized purpose of the current case, not for any broader or unrelated use.
What cybersecurity practice is required when CVA agents handle sensitive claimant data on shared or public networks?
Answer: Use of a VPN and encrypted connections only; never access sensitive data on public Wi-Fi without encryption
Encrypted connections and VPNs are mandatory when accessing sensitive verification data on any network outside the secure agency environment.
Which digital tool is used to verify that a document has not been altered after its official issuance?
Answer: Hash value comparison or digital signature validation
Hash value comparison and digital signature validation detect any post-issuance alterations to a document's content, even minor ones invisible to the naked eye.
A CVA agent discovers a claimant's social media profile contradicts their stated income level. How should this be used?
Answer: As supporting evidence to be included in the case file alongside other corroborating verification data
Social media evidence is admissible as supporting evidence within the case file but should never be the sole basis for a decision without corroboration.