Practice Test Geeks(CTA) Certified Travel Associate Practice Test
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Travel Technology & Systems Flashcards

7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which GDS uses the 'Sabre Red 360' interface as its primary agent desktop?

    Answer: Sabre

    Sabre Red 360 is the modern web-based desktop interface developed by Sabre for travel agents.

  2. In airline booking systems, what does the term 'passive segment' refer to?

    Answer: A booking entered in the PNR for tracking purposes without actual inventory reservation

    A passive segment is a non-active record added to a PNR for itinerary tracking or car/hotel bookings without reserving real inventory.

  3. What technology standard allows travel agencies to receive real-time flight status updates and schedule changes from airlines?

    Answer: EDIFACT

    EDIFACT (Electronic Data Interchange for Administration, Commerce and Transport) is the UN standard used for electronic messaging including airline schedule and status updates.

  4. A travel agent uses a 'queuing' function in a GDS. What is its primary purpose?

    Answer: To organize PNRs for follow-up action or monitoring

    Queues in a GDS are used to organize and manage PNRs that require follow-up, such as schedule changes, ticketing deadlines, or waitlisted segments.

  5. Which booking class code is most commonly associated with full-fare, unrestricted economy tickets on major US carriers?

    Answer: Y

    The 'Y' booking class is universally recognized as the full-fare unrestricted economy class across most airline systems.

  6. What is the purpose of the 'SSR' (Special Service Request) field in a GDS PNR?

    Answer: To request special services such as wheelchair assistance, meal preferences, or seat accommodations

    SSR codes are used to communicate special passenger needs to airlines and service providers, such as WCHR for wheelchair or VGML for vegetarian meals.

  7. When using an online booking tool (OBT), what does 'policy compliance' enforcement typically control?

    Answer: Whether travelers can book outside company-approved vendors, fare classes, or price thresholds

    OBT policy compliance tools enforce corporate travel policies by restricting or flagging bookings that fall outside approved parameters for cost, vendor, or class of service.