Travel Planning & Management Flashcards
7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Travel Planning & Management flashcards as text
A client wants to travel from New York to London and return from Paris. What type of itinerary should a travel agent book?
Answer: Open-jaw
An open-jaw itinerary allows travelers to fly into one city and depart from a different city, ideal for multi-destination European trips.
Which document is required for US citizens traveling to countries in the Schengen Area for stays under 90 days?
Answer: Passport and travel authorization (ETIAS)
As of its planned rollout, US citizens need a valid passport plus ETIAS (European Travel Information and Authorization System) authorization for short-stay Schengen visits.
What is the primary purpose of a land operator (ground operator) in travel planning?
Answer: Providing local services such as transfers, tours, and hotel arrangements
Land operators are destination-based companies that coordinate local services including transportation, accommodations, and tours for travel agencies.
A client asks about the best time to visit Thailand to avoid the monsoon season. Which months would you generally recommend?
Answer: November through February
Thailand's dry and cool season runs from November through February, making it the most popular and comfortable time to visit.
What does 'FIT' stand for in the travel industry?
Answer: Fully Independent Traveler
FIT stands for Fully Independent Traveler, referring to customized, non-group travel arrangements tailored to individual clients.
When advising a client on travel insurance, which coverage type specifically protects against a supplier going out of business?
Answer: Financial default/insolvency coverage
Financial default or insolvency coverage reimburses travelers if a travel supplier such as an airline or tour operator goes bankrupt before or during the trip.
A client books a cruise and wants to know how gratuities are typically handled on major cruise lines. What is the most common approach?
Answer: A daily automatic service charge is added to the onboard account
Most major cruise lines automatically add a daily per-person service charge (gratuity) to the passenger's onboard account, which is distributed to crew members.