FIT & Group Itinerary Building Flashcards
7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 FIT & Group Itinerary Building flashcards as text
A travel agent is booking a group tour to Japan and must submit a rooming list to the hotel. What information is typically required on this list?
Answer: Each guest's full name, room type, and check-in/check-out dates
Rooming lists must identify each traveler by name, their room type, and the dates of their stay so the hotel can prepare accurate room assignments.
Which of the following best describes a 'hub-and-spoke' FIT itinerary structure?
Answer: Flying into one city, then taking day trips to surrounding areas before returning each night
Hub-and-spoke itineraries use one central base hotel for multiple nights while clients take day trips to nearby attractions, reducing luggage handling.
When pricing a group tour, what is a 'complimentary ratio' (comp ratio)?
Answer: The number of free places earned for every paid passenger booked
Comp ratios, such as 1 free for every 15 paid, are earned by the group leader or used to reduce overall tour costs.
A FIT client requests an itinerary with 'soft adventure' activities. Which combination is most appropriate?
Answer: Guided hiking, snorkeling, and cycling tours
Soft adventure refers to low-to-moderate risk activities accessible to most fitness levels, such as hiking, snorkeling, and cycling.
What is the main advantage of booking a group's air travel under a single PNR (Passenger Name Record)?
Answer: It allows the agent to manage seat assignments and changes for the entire group in one place
A single group PNR centralizes all passenger records, making it easier to manage seat blocks, changes, and check-in for the whole party.
When should a travel agent send a final itinerary document to a FIT client?
Answer: At least 2 weeks before departure once all bookings are confirmed
Final itineraries should be sent at least two weeks before travel so clients have time to review details, note questions, and prepare accordingly.
A group tour has 30 confirmed passengers and 5 on a waitlist. The tour operator offers to hold space for the waitlisted travelers for 30 days. What should the agent do?
Answer: Communicate the waitlist status clearly to those 5 clients and advise them to look at alternative tours
Transparent communication is essential — waitlisted clients must be informed of their status so they can decide whether to wait or book an alternative.