CTA Cruise & Tour Operations Flashcards

What is the term for the fee charged when a single traveler books a room intended for double occupancy on a tour or cruise?

Answer: Single supplement

The single supplement is an additional charge applied to solo travelers to cover the revenue difference from an unoccupied second berth or bed.

Which document issued by a cruise line serves as the passenger's ticket and outlines the terms and conditions of carriage?

Answer: Passage contract (cruise ticket contract)

The passage contract (cruise ticket contract) is the legal document confirming the passenger's booking and detailing the cruise line's terms, liability limits, and conditions.

A client is interested in a 'land tour extension' before or after their cruise. What does this typically involve?

Answer: A pre- or post-cruise land-based itinerary visiting nearby destinations

A land tour extension (pre- or post-cruise) adds a land-based travel program to the cruise itinerary, often visiting destinations near the embarkation or disembarkation port.

What is 'cruise-to-tour' or 'cruisetour' packaging?

Answer: A product combining a cruise segment with an extended land tour in the same region

A cruisetour combines a cruise voyage with an extended land tour program in the same region (e.g., Alaska cruisetour with Denali land segment), sold as one package.

Which cruise industry term refers to the day passengers board the ship at the start of their voyage?

Answer: Embarkation day

Embarkation day is the first day of the cruise when passengers check in and board the ship at the home port to begin their voyage.

What is the purpose of a 'muster drill' (safety drill) on a cruise ship?

Answer: To familiarize all passengers with emergency procedures and the location of their muster station

The muster drill is a mandatory IMO-required safety exercise that teaches all passengers emergency procedures, lifeboat locations, and their designated muster station.