Car Rental & Ground Transportation Flashcards
7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Car Rental & Ground Transportation flashcards as text
What is 'deadheading' in the ground transportation industry?
Answer: A vehicle traveling without paying passengers
Deadheading refers to a vehicle traveling empty (without revenue-generating passengers), typically to reposition for the next pickup.
What is a 'drop fee' (also called an inter-city fee) in car rental?
Answer: An extra charge for returning the vehicle to a different location from the pickup point
A drop fee is charged when a renter returns the vehicle to a location different from where it was picked up, covering fleet repositioning costs.
Which of the following is typically NOT covered by a standard Collision Damage Waiver (CDW)?
Answer: Theft of personal belongings left inside the vehicle
CDW covers damage to the rental vehicle itself but does not cover personal property stolen from the vehicle — that requires separate travel or renters insurance.
What does PAI stand for in car rental optional coverages?
Answer: Personal Accident Insurance
PAI (Personal Accident Insurance) covers medical costs for the driver and passengers in the event of an accident in the rental vehicle.
When advising a client traveling from New York to Washington D.C., which ground transportation option is most competitive with air travel in terms of total city-center to city-center time?
Answer: Amtrak Acela Express
The Amtrak Acela Express connects Penn Station (NYC) to Union Station (D.C.) in about 2.5–3 hours, eliminating airport check-in time and making it highly competitive.
Which type of car rental insurance covers the renter's liability for damage caused to OTHER vehicles or property?
Answer: ALI (Additional Liability Insurance)
ALI (Additional Liability Insurance) extends the renter's third-party liability coverage, protecting against claims from other parties involved in an accident.
What is the key benefit of bundling ground transportation with flights and hotels as a complete travel package for clients?
Answer: It simplifies the client's travel experience and can provide cost savings through package pricing
Bundling ground transfers with other travel components streamlines logistics for the client and often allows agents to negotiate better rates through supplier relationships.