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Airline Fare Classes & Alliances Flashcards

7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Airline Fare Classes & Alliances flashcards as text
  1. A client asks why their 'E' class ticket costs less than a 'B' class ticket on the same flight. The agent should explain that:

    Answer: E class is a deeper discount bucket with more restrictions than B class

    Lower fare classes like E carry deeper discounts but impose restrictions such as advance purchase, non-refundability, or change fees.

  2. Oneworld's alliance-level elite status tier (equivalent to Star Alliance Gold) is called:

    Answer: Oneworld Sapphire

    Oneworld Sapphire is the mid-tier alliance status equivalent to Star Alliance Gold, offering lounge access and priority services.

  3. A passenger flies Air Canada (Star Alliance) to Frankfurt and connects to Lufthansa (also Star Alliance). Their checked bag should transfer automatically because of:

    Answer: Star Alliance's interline baggage through-check standard for member carriers

    Star Alliance members adhere to alliance baggage transfer standards that allow checked bags to be tagged through to the final destination on partner flights.

  4. A 'net fare' offered by an airline to a travel agency means:

    Answer: The wholesale fare on which the agency adds its own markup

    Net fares are wholesale prices given to agencies who then add a service fee or markup before presenting the total to the client.

  5. SkyTeam's top elite alliance status tier, which grants access to first-class lounges even on business class tickets, is called:

    Answer: SkyTeam Elite Plus

    SkyTeam Elite Plus is the top alliance tier, providing lounge access (including first class lounges on eligible airlines) and priority services.

  6. An agent is booking a client on a 'mixed-class' itinerary (business class outbound, economy return). What is a key consideration for pricing?

    Answer: Each direction may be priced using its own fare class rules and half round-trip fares combined

    Mixed-class fares are priced by combining the applicable one-way or half round-trip fares for each direction independently.

  7. An airline sells seats in 'J' class and 'C' class both labeled as business class. What is the most likely difference between them?

    Answer: J is full-fare business; C is a discounted business class fare

    J typically represents the full, unrestricted business class fare while C (and D, I, Z) are discounted or promotional business class inventory.