Systemic Team Coaching Flashcards
7 cards from real CST practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Systemic Team Coaching flashcards as text
According to the Team Diagnostic Survey (TDS), which of the following is NOT one of the essential team coaching conditions?
Answer: A certified ScrumMaster leading retrospectives
Hackman's conditions for team effectiveness include real team, compelling direction, enabling structure, supportive context, and expert coaching — not a specific role certification.
A Scrum Trainer is co-facilitating a team retrospective and notices two team members consistently interrupt each other. The most systemic intervention at that moment would be to:
Answer: Name the pattern occurring and invite the team to reflect on what it means for them
Naming the pattern without judging it makes an invisible dynamic visible and invites collective reflection — a core systemic coaching intervention.
The 'drama triangle' (Karpman) is useful in team coaching because it helps identify:
Answer: Dysfunctional relational roles (Persecutor, Rescuer, Victim) that teams can cycle through
The drama triangle describes a systemic pattern of dysfunctional roles that teams unconsciously adopt, creating recurring conflict rather than collaborative problem-solving.
When coaching a team 'at the system level,' a CST is primarily attending to:
Answer: Patterns, relationships, and dynamics that persist across multiple sprints and interactions
System-level coaching focuses on persistent patterns, recurring dynamics, and the collective rather than on individual performance or process artifacts.
A team coach uses a 'systemic constellation' exercise during a team workshop. The primary purpose of this technique is to:
Answer: Physically represent relationships and tensions within the team's system to surface hidden dynamics
Systemic constellations use spatial positioning and embodiment to externalize and explore relational dynamics that are difficult to articulate verbally.
A CST observes that every time the team achieves a difficult goal, the next sprint they underperform. This oscillating pattern is best addressed by:
Answer: Exploring the reinforcing and balancing feedback loops creating the oscillation
Oscillating performance is often created by feedback loops — exploring what happens after success (e.g., relaxation, over-commitment) reveals the systemic cause.
In the context of systemic team coaching, 'psychological safety' is best understood as:
Answer: A systemic property of the team that emerges from interaction patterns and is maintained collectively
Psychological safety is a team-level, emergent property shaped by accumulated micro-interactions — it cannot be created by any single person's action but is co-created systemically.