CSPA CSPA Document Use Skills Questions and Answers 2

Question 1

A work schedule uses shading to distinguish day shifts from night shifts. An employee's row is fully shaded for Wednesday. What should the employee conclude?

Accepted Answer

The employee works the night shift on Wednesday

Answer

Wednesday is a holiday

Answer

The schedule is incomplete for Wednesday

Answer

The employee has the day off on Wednesday

Question 2

An invoice has a column labeled 'QTY,' another labeled 'DESC,' and another labeled 'EXT.' What does 'EXT' most likely stand for?

Accepted Answer

Extended price

Answer

External

Answer

Extra

Answer

Expiration

Question 3

A material safety data sheet (MSDS) lists a chemical's flash point as 23°C. What does the flash point tell a worker?

Accepted Answer

The lowest temperature at which the chemical can ignite

Answer

The temperature at which the chemical boils

Answer

The temperature at which the chemical melts

Answer

The maximum storage temperature allowed

Question 4

A benefits enrollment form has two sections: 'Employee Only' and 'Employee + Dependents.' An employee with two children should complete which section?

Accepted Answer

Employee + Dependents

Answer

Employee Only

Answer

Both sections

Answer

Neither — the employer completes it

Question 5

A time sheet requires the employee to record 'Clock In,' 'Lunch Out,' 'Lunch In,' and 'Clock Out' times. Why does it include both Lunch Out and Lunch In?

Accepted Answer

To calculate total paid work hours excluding the unpaid lunch break

Answer

To verify the employee took a break

Answer

To monitor cafeteria usage

Answer

To comply with overtime rules only

Question 6

A catalogue uses bold text for item names, italic text for item codes, and plain text for descriptions. You are searching for item code XT-4420. What text style should you scan for?

Accepted Answer

Italic

Answer

Bold

Answer

Plain

Answer

Underlined