Professional Standards and Ethics Flashcards

A CSP is delivering a keynote and notices the event host has introduced them with several inaccurate credentials. What is the ethical action?

Answer: Gracefully correct the inaccuracies when taking the stage

Allowing false credentials to stand uncorrected is a form of deception; the ethical speaker gently and gracefully corrects inaccuracies.

When a CSP ghost-writes speeches for executives, the primary ethical obligation is to:

Answer: Maintain confidentiality about the ghost-writing arrangement unless disclosed by the client

Ghost-writing is a legitimate and ethical professional service provided the arrangement remains confidential per the client's wishes.

A CSP includes statistics in their speech that were accurate when originally sourced but have since been updated. The ethical obligation is to:

Answer: Update the statistics regularly and verify accuracy before each delivery

Professional speakers are responsible for ensuring data remains current and accurate before each engagement.

What does the NSA Code of Professional Ethics require regarding a member's public conduct outside of speaking engagements?

Answer: Members must conduct themselves professionally in all public forums, including social media

NSA ethics extend to all professional conduct, including public statements on social media, as these reflect on the profession as a whole.

A CSP is pressured by a client to overstate the ROI outcomes audiences can expect from implementing speech content. The ethical response is to:

Answer: Refuse to make claims that cannot be supported by evidence

Making unsupported outcome claims to audiences violates honesty standards regardless of client pressure.

Which action violates the CSP standard for maintaining professional relationships with event planners?

Answer: Going around the event planner to negotiate directly with their employer for a repeat booking

Bypassing an event planner to approach their employer directly undermines trust and violates professional relationship ethics.

A CSP who is also a coach is working with a client who is showing signs of a mental health crisis during a session. The ethical obligation is to:

Answer: Recognize scope-of-practice limits and refer the client to a licensed mental health professional

Professional coaches and speakers must recognize scope-of-practice limits and refer clients to licensed professionals when clinical issues arise.