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Ethics, Diversity & Professional Standards in Career Services Flashcards

7 cards from real CSP practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Ethics, Diversity & Professional Standards in Career Services flashcards as text
  1. A career services professional is asked to write a LinkedIn recommendation for a client whose work they have never directly observed. The ethical response is to:

    Answer: Decline to write the recommendation since they cannot honestly attest to the client's work

    Writing a professional recommendation without direct knowledge of a client's work performance constitutes a misrepresentation.

  2. According to the ADA, which of the following represents a legally required accommodation for a qualified job seeker with a disability when receiving career services?

    Answer: Providing accessible formats for career assessment materials upon request

    The ADA requires reasonable accommodations, including accessible materials, to ensure equal access to services.

  3. Which of the following scenarios represents an appropriate dual relationship in career services?

    Answer: Serving on a professional panel alongside a former client who is now a colleague

    A former client becoming a professional peer is generally acceptable because the counseling relationship has concluded and no exploitation is involved.

  4. When a career counselor notices they are consistently steering clients of certain backgrounds away from high-level executive positions, this is BEST described as:

    Answer: Implicit bias affecting professional practice

    Consistently limiting aspirational guidance for clients based on background characteristics reflects implicit bias, not labor market reality.

  5. The NCDA's ethical standard on professional competence requires that career practitioners:

    Answer: Practice within the boundaries of their training and seek supervision or referral outside those limits

    Ethical competence requires self-awareness about one's limits and seeking supervision or referral when those limits are reached.

  6. A client from a collectivist cultural background insists on making career decisions only after consulting with extended family. An ethically and culturally responsive CSP should:

    Answer: Respect and incorporate the family consultation process into the career planning timeline

    Culturally responsive practice means respecting clients' cultural values, including collectivist decision-making frameworks.

  7. A career services provider who charges clients a percentage of their first year's salary as a fee must, according to ethical guidelines, FIRST:

    Answer: Fully disclose the fee structure in writing before services begin

    Full written disclosure of all fee arrangements must occur before services commence to ensure informed client consent.