CSP Technology & Digital Career Tools Flashcards

What is the most critical technical consideration when conducting virtual career counseling sessions to ensure client privacy?

Answer: Using a HIPAA-compliant or institutionally approved, encrypted video platform

Virtual counseling requires encrypted, institutionally approved platforms to protect client confidentiality, and clients must be informed of and consent to any recording.

What is a virtual career fair, and what is the career counselor's role in preparing clients for one?

Answer: An online event where employers and job seekers connect in real time, with counselors coaching clients on preparation and follow-up

Virtual career fairs are real-time online events where students or job seekers engage with recruiters, and career counselors play an active role in helping clients prepare pitches, dress appropriately, and follow up afterward.

What is asynchronous career coaching, and when is it most useful?

Answer: Coaching delivered through recorded video feedback, email, or messaging without real-time interaction, useful for clients with scheduling constraints

Asynchronous coaching uses tools like recorded video reviews, email feedback, or messaging platforms, making career support accessible to clients who cannot attend scheduled appointments.

Which accessibility consideration is most important when developing virtual career services workshops?

Answer: Providing closed captions, screen-reader compatible materials, and accessible document formats

Accessibility standards require that virtual programming include closed captions, screen-reader compatible materials, and accessible formats to ensure equitable participation for all attendees.

How should career professionals handle the use of AI-powered resume review tools when advising clients?

Answer: Use AI tools as one data point while emphasizing that human judgment and industry-specific context remain essential

AI resume tools can provide useful initial feedback on keyword optimization and formatting, but career professionals must supplement with human expertise to address nuance, industry context, and individual goals.

What is the best practice for maintaining engagement during a virtual group career workshop with participants who have cameras off?

Answer: Use polling tools, chat features, and breakout rooms to encourage active participation regardless of camera use

Interactive features like polls, chat, and breakout rooms maintain engagement in virtual settings even when participants keep cameras off, which is common and should be accommodated.