CSJT Ethical & Professional Standards 4

Question 1

You are working on a sensitive case and a friend who is a journalist asks you about it off the record. You should:

Accepted Answer

Refuse to discuss the case and explain you cannot share work-related information

Answer

Share limited details since it is off the record

Answer

Share only publicly available information and nothing more

Answer

Ask your supervisor for permission first, then decide

Question 2

You make a significant error that may affect a citizen's benefits. The most ethical action is to:

Accepted Answer

Immediately disclose the error to your supervisor and take corrective action

Answer

Fix the error quietly without drawing attention to it

Answer

Wait to see if the error causes a problem before acting

Answer

Blame it on a procedural gap in the system

Question 3

A colleague asks you to sign off on their work that you have not reviewed. You should:

Accepted Answer

Refuse to sign until you have personally reviewed the work

Answer

Sign it since your colleague is trustworthy

Answer

Sign it and add a note that you did not review it

Answer

Ask a third colleague to review it and sign

Question 4

Your agency uses a lottery system for allocating scarce public resources. A senior official asks you to manipulate results to favor a specific applicant. You should:

Accepted Answer

Refuse and document the request, then report it to the appropriate authority

Answer

Comply since senior officials have authority

Answer

Comply but inform the applicant that they were favored

Answer

Delay action until the official puts the request in writing

Question 5

You are aware that a public comment period for a proposed regulation closes soon. A community group approaches you asking for an extension. You should:

Accepted Answer

Explain that deadline changes require official action and direct them to the proper request process

Answer

Extend the deadline informally to be helpful

Answer

Deny the request without explanation

Answer

Recommend they submit comments after the deadline and you will accept them

Question 6

You suspect a coworker is sharing proprietary agency data with an outside organization. The appropriate first step is to:

Accepted Answer

Report your suspicion to your supervisor or the agency's inspector general

Answer

Confront the coworker directly

Answer

Search the coworker's computer for evidence

Answer

Inform clients who may be affected

Question 7

A citizen complains that you treated them rudely. Even if you believe the complaint is exaggerated, the professional response is to:

Accepted Answer

Acknowledge the feedback and reflect on whether improvement is possible

Answer

Dismiss it since you know your conduct was appropriate

Answer

Defend your actions to the citizen directly

Answer

Ask your supervisor to handle all future interactions with that citizen