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Management Principles Flashcards

7 cards from real CSI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Management Principles flashcards as text

  1. A CSI supervisor receives a complaint that two investigators are not communicating well during joint casework. What management approach is most appropriate?

    Answer: Facilitate a mediated conversation to identify the communication breakdown

    Facilitated mediation addresses root causes of communication issues while preserving the working relationship and team cohesion.

  2. Which principle dictates that a CSI manager should clearly define each team member's responsibilities to avoid duplication of effort?

    Answer: Division of labor

    Division of labor assigns distinct tasks to individuals, reducing redundancy and improving efficiency in the unit.

  3. When a CSI unit is audited for evidence handling compliance, the manager should first:

    Answer: Conduct an internal pre-audit review to identify and correct issues proactively

    A pre-audit internal review allows the manager to correct procedural gaps before formal evaluation, demonstrating accountability.

  4. A new CSI unit policy requires all digital evidence to be processed within 48 hours. This is an example of:

    Answer: A standing plan

    Standing plans like policies, procedures, and rules apply repeatedly to ongoing situations rather than one-time events.

  5. During a mass-casualty crime scene, the CSI manager establishes an Incident Command System (ICS). The primary benefit of ICS in this context is:

    Answer: Providing a unified, scalable management structure across multiple agencies

    ICS provides interoperable command structures that allow multiple agencies to work together efficiently under one coordinated system.

  6. A CSI manager notices that evidence backlogs are increasing. The FIRST managerial step should be to:

    Answer: Analyze workflow data to identify the bottleneck causing the backlog

    Identifying the root cause through data analysis ensures that solutions target the actual problem rather than symptoms.

  7. Which management concept refers to the right of a manager to make decisions and direct subordinates within their area of responsibility?

    Answer: Authority

    Authority is the legitimate right granted to a manager to direct work and make binding decisions within a defined scope.