CSI Change Management & Deployment Flashcards
6 cards from real CSI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CSI Change Management & Deployment flashcards as text
What is the primary goal of a Change Advisory Board (CAB) in IT change management?
Answer: To review and authorize changes to minimize risk to live systems
A CAB evaluates proposed changes for risk and impact, then authorizes or rejects them to protect production stability.
A 'rollback plan' in a deployment strategy is used to:
Answer: Revert to the previous stable state if a deployment fails
A rollback plan defines the steps to restore the previous working state quickly if a new deployment causes failures.
Which deployment strategy releases a new version to a small subset of users before a full rollout?
Answer: Canary deployment
Canary deployments route a small percentage of traffic to the new version, limiting exposure and enabling early detection of issues.
A 'blue-green deployment' maintains two identical environments (blue and green) primarily to:
Answer: Enable instant rollback by switching traffic back to the idle environment
Blue-green deployments allow near-zero-downtime releases and instant rollback by keeping the previous environment live until the new one is validated.
In ITIL change management, an 'emergency change' is characterized by:
Answer: Needing expedited approval to resolve a critical incident or security vulnerability quickly
Emergency changes bypass normal approval timelines to address urgent production failures or critical security issues, but are reviewed retrospectively.
What does a 'configuration management database' (CMDB) track in a CSI project?
Answer: All IT assets and their relationships, including software versions and integration dependencies
A CMDB records configuration items (CIs) and their interdependencies, enabling impact analysis before making changes.