Collaboration & Database Administration Flashcards
7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Collaboration & Database Administration flashcards as text
Which ServiceNow feature allows users to share a filtered list view with colleagues via a URL?
Answer: Permalink
Permalinks capture the current list filter and view state in a URL that can be shared with other users.
In ServiceNow, what is the purpose of the 'Connect' sidebar?
Answer: Real-time team chat and collaboration within records
The Connect sidebar provides real-time messaging and collaboration tools directly within ServiceNow records and list views.
What database operation does the 'db_object.db_count' script include utility perform?
Answer: Counts rows in a specified table
db_object.db_count returns the number of rows in a specified database table, useful for monitoring table growth.
Which table stores all user-to-user and user-to-group Connect chat messages in ServiceNow?
Answer: connect_message
The connect_message table stores all messages sent through ServiceNow's Connect collaboration feature.
When a ServiceNow administrator adds a new column to a table using Studio, what happens to existing records?
Answer: Existing records retain NULL for the new field until updated
Adding a new column to a table leaves the field value as NULL on all existing records until they are explicitly updated.
Which role is required to create and manage database views in ServiceNow?
Answer: admin
The admin role is required to create and manage database views, which join multiple tables for reporting purposes.
What is the maximum number of characters allowed in a ServiceNow 'String' field by default?
Answer: 255
By default, String fields in ServiceNow are limited to 255 characters, though this can be increased up to 4000 for large text needs.