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Records Retention & Disposition Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Records Retention & Disposition flashcards as text
  1. What is 'cutoff' in the context of records retention?

    Answer: The point at which a record series stops accumulating and the retention period begins

    Cutoff is the point—often end of calendar or fiscal year—at which a file or record series is closed and its retention period clock begins.

  2. An organization's retention schedule conflicts with a state law requiring longer retention than the company policy specifies. Which takes precedence?

    Answer: The state law, because legal requirements supersede internal policy

    Legal and regulatory requirements always supersede organizational retention policies; the organization must comply with the more stringent legal requirement.

  3. Which of the following best describes 'disposition' in records management?

    Answer: The final action taken on records at the end of their retention period

    Disposition refers to the final action taken on records once their retention period expires, which may include destruction, transfer, or permanent preservation.

  4. A records manager discovers that electronic records slated for destruction exist in multiple backup systems. What must happen before disposition is complete?

    Answer: All copies across all systems and backups must be destroyed

    Complete disposition requires that all copies of a record, including backups and replicated instances, be destroyed to ensure no recoverable version remains.

  5. The 'appraisal' process in records management is primarily used to determine:

    Answer: Which records have sufficient value to warrant permanent preservation

    Appraisal evaluates the long-term value of records—administrative, legal, fiscal, or historical—to determine which warrant permanent archival preservation.

  6. Under the Sarbanes-Oxley Act (SOX), public companies must retain audit work papers and related records for a minimum of:

    Answer: 7 years

    SOX Section 802 requires retention of audit and review work papers for at least 7 years from the end of the fiscal period covered.

  7. Which disposition action results in records being transferred to a national or state archives for permanent preservation?

    Answer: Accession

    Accession is the formal transfer of records of enduring value from an agency or organization to an archival repository for permanent preservation.