Business Continuity and Crisis Management Flashcards
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Read the first 7 Business Continuity and Crisis Management flashcards as text
What does Recovery Time Objective (RTO) measure in business continuity planning?
Answer: The maximum tolerable time to restore a business function after a disruption
RTO defines the maximum acceptable duration of time within which a business process must be restored after a disruption to avoid unacceptable consequences.
A 'cold site' in disaster recovery is best defined as:
Answer: A leased facility with basic infrastructure but no pre-installed equipment or data
A cold site provides only basic facilities such as power, space, and connectivity, with no pre-installed equipment, making it the least expensive but slowest recovery option.
What is the primary goal of a crisis communication plan?
Answer: To ensure timely, accurate, and consistent information reaches all stakeholders
A crisis communication plan ensures that accurate, consistent messages are delivered to all stakeholders—employees, customers, media, and regulators—in a timely manner.
What is 'Maximum Tolerable Downtime' (MTD) in business continuity planning?
Answer: The longest period a critical function can be unavailable before causing catastrophic harm to the organization
MTD represents the absolute maximum time a critical business function can be disrupted before the organization suffers irreversible damage or cannot recover.
In the Business Continuity Management (BCM) lifecycle, which activity typically comes first?
Answer: Conducting a Business Impact Analysis and risk assessment
The BCM lifecycle begins with understanding the organization through a Business Impact Analysis and risk assessment, which informs all subsequent strategy and planning decisions.
Which of the following is a key characteristic that distinguishes crisis management from routine incident management?
Answer: Crisis management requires executive-level decision-making due to high stakes and uncertainty
Crisis management addresses high-stakes, high-uncertainty events that can threaten organizational survival, requiring senior leadership involvement and strategic decision-making.
What is the purpose of an 'alternate work location' strategy in business continuity?
Answer: To enable continued operations from a secondary site when the primary location is unavailable
An alternate work location strategy ensures that critical staff can continue essential operations from a pre-identified secondary site when the primary facility is inaccessible.