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Software Testing Flashcards

6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Software Testing flashcards as text

  1. What is 'test case' documentation in CRM software QA?

    Answer: A formal specification describing test inputs, execution steps, and expected results

    A test case is a documented set of conditions, inputs, and expected outcomes used to verify a specific CRM functionality.

  2. What is 'boundary value testing' in CRM field validation?

    Answer: Testing input values at the edges of allowed ranges

    Boundary value testing examines inputs at the minimum, maximum, and just beyond the limits of allowed values to find edge case bugs.

  3. In CRM testing, what does 'end-to-end testing' (E2E) cover?

    Answer: Testing a complete business workflow from start to finish across all system components

    E2E testing validates complete business workflows from initial input through all system layers to final output.

  4. What is 'negative testing' in CRM quality assurance?

    Answer: Deliberately providing invalid inputs to verify the system handles errors correctly

    Negative testing deliberately uses invalid, unexpected, or out-of-range data to verify the CRM responds with appropriate error handling.

  5. What is a 'test environment' in CRM implementation projects?

    Answer: An isolated system instance used for testing without affecting production data

    A test environment is a separate, isolated CRM instance used for testing changes before deploying to the live production system.

  6. What is 'performance testing' versus 'load testing' in CRM systems?

    Answer: Performance testing is broader, measuring various metrics; load testing specifically tests behavior under concurrent user load

    Performance testing is a broad category encompassing speed, stability, and scalability metrics; load testing is a specific type focusing on concurrent user simulation.