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Software Testing Flashcards

6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Software Testing flashcards as text

  1. In CRM software testing, what is 'regression testing'?

    Answer: Re-testing previously working functionality after code changes

    Regression testing verifies that previously working functionality still works correctly after new code changes.

  2. What is 'User Acceptance Testing' (UAT) in CRM implementations?

    Answer: Testing performed by end users to verify the system meets business requirements

    UAT is conducted by actual end users to confirm the CRM meets their business needs before going live.

  3. What does 'data migration testing' verify in a CRM project?

    Answer: That data transferred from old systems is accurate and complete in the new CRM

    Data migration testing validates the accuracy, completeness, and integrity of data moved from legacy systems to the new CRM.

  4. In CRM testing, what is a 'smoke test'?

    Answer: A quick preliminary test to check basic functionality works

    A smoke test is a quick, high-level test to verify the most critical functions work before more detailed testing begins.

  5. What is 'integration testing' in the context of CRM systems?

    Answer: Testing how the CRM interacts with connected external systems

    Integration testing verifies that the CRM works correctly when exchanging data with other connected systems like email, ERP, or marketing tools.

  6. What is 'load testing' for a CRM application?

    Answer: Evaluating system performance under expected or peak user loads

    Load testing simulates multiple concurrent users to evaluate CRM performance under realistic or peak usage conditions.