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Dietary Requirements & Special Menus Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Dietary Requirements & Special Menus flashcards as text
  1. A guest following a DASH diet to manage hypertension asks for guidance. Which menu modification BEST aligns with DASH principles?

    Answer: Substitute refined grains with whole grains and increase fruit and vegetable sides

    The DASH diet emphasizes whole grains, fruits, vegetables, and low-sodium options to help manage blood pressure.

  2. An autism spectrum guest with sensory food sensitivities requests a 'plain' meal. Which approach best supports this guest?

    Answer: Offer a simplified preparation with no mixed textures, sauces on the side, and confirm each modification with the guest

    Flexible preparation, clear communication, and sensory-aware modifications demonstrate inclusive hospitality for guests with sensory sensitivities.

  3. A restaurant manager receives a complaint that the 'dairy-free' ice cream contains casein, a milk protein. What should the manager do FIRST?

    Answer: Remove the item from the menu temporarily, verify the ingredient list with the supplier, and retrain staff on allergen verification

    Immediate product removal, supplier verification, and staff retraining address the root cause and prevent future incidents.

  4. Which of the following is a hidden source of gluten that a manager should flag when reviewing a 'gluten-free' menu item?

    Answer: Soy sauce made from wheat

    Traditional soy sauce is brewed with wheat, making it a common hidden gluten source; tamari or certified gluten-free soy sauce should be substituted.

  5. A guest presents a medical card indicating they are immunocompromised due to chemotherapy. Which item should the manager advise AGAINST ordering?

    Answer: A Caesar salad with raw egg in the dressing

    Raw or undercooked eggs carry Salmonella risk, which is especially dangerous for immunocompromised individuals who cannot fight infections effectively.

  6. What is the primary regulatory body that oversees food allergen disclosure requirements for restaurants in most US states?

    Answer: The state or local health department enforcing its own allergen disclosure laws

    Unlike packaged foods regulated by FDA/FSIS, restaurant allergen disclosure is primarily enforced by state and local health departments under their own statutes.

  7. A manager wants to add a 'heart-healthy' symbol to menu items. According to American Heart Association guidelines, which combination of attributes qualifies a dish?

    Answer: Low in saturated fat, low in sodium, and containing beneficial nutrients like fiber

    The AHA Heart-Check criteria require low saturated fat, low sodium, and the presence of beneficial nutrients such as fiber or vitamins.