Practice Test Geeks(CRM) Certified Restaurant Manager Practice Test
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CRM Legal Compliance & Risk Management Flashcards

6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 CRM Legal Compliance & Risk Management flashcards as text

  1. Under the Americans with Disabilities Act (ADA), a restaurant is required to:

    Answer: Provide accessible entrances, restrooms, and seating areas for guests with disabilities

    The ADA mandates that places of public accommodation, including restaurants, remove physical barriers to access for people with disabilities.

  2. A restaurant manager discovers that a server has been working off the clock to complete side-work. Under the Fair Labor Standards Act (FLSA), this is:

    Answer: A violation—all hours worked must be recorded and compensated at the applicable wage

    The FLSA requires employers to pay employees for all hours worked; permitting off-the-clock work—even voluntarily—violates federal wage law.

  3. Dram shop laws in the United States hold restaurants liable for:

    Answer: Injuries or damages caused by a visibly intoxicated guest who was served alcohol on the premises

    Dram shop statutes create third-party liability for establishments that continue to serve alcohol to visibly intoxicated individuals who later cause harm.

  4. Which federal law requires restaurants to post specific notices about employee rights in the workplace?

    Answer: The National Labor Relations Act (NLRA) and Department of Labor posting requirements

    Federal law mandates that employers display official DOL posters covering minimum wage, OSHA rights, FMLA, and EEOC protections where employees can see them.

  5. A restaurant employee reports sexual harassment by a co-worker. Under Title VII of the Civil Rights Act, the manager must:

    Answer: Take the complaint seriously, investigate promptly, and take corrective action if harassment occurred

    Title VII requires employers to address harassment complaints promptly and thoroughly to prevent a hostile work environment and limit legal liability.

  6. Tip pooling among front-of-house and back-of-house employees is governed primarily by:

    Answer: The Fair Labor Standards Act (FLSA) and any applicable state tip-pooling laws

    The 2018 FLSA amendments allow tip pooling with kitchen staff when the employer does not take a tip credit, subject to state law variations.