Practice Test Geeks(CRM) Certified Residential Manager Practice Test
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Tenant Relations & Leasing Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Tenant Relations & Leasing flashcards as text

  1. A prospective tenant asks if the property is in a flood zone. What is the property manager's best course of action?

    Answer: Provide accurate flood zone information and direct them to FEMA resources

    Property managers must disclose material facts, including flood zone status, and can refer prospects to authoritative sources like FEMA flood maps.

  2. Which lease clause protects a landlord if a tenant installs unauthorized alterations to the unit?

    Answer: Restoration clause

    A restoration clause requires the tenant to return the unit to its original condition, protecting the landlord from costs associated with unauthorized alterations.

  3. Under the Americans with Disabilities Act (ADA), which residential property type is most directly covered regarding accessible common areas?

    Answer: Multifamily housing with 4+ units built after March 1991

    The Fair Housing Act requires that multifamily dwellings with 4 or more units built for first occupancy after March 13, 1991 meet accessibility design standards.

  4. A tenant on a month-to-month lease wants to terminate. How much advance notice is typically required from the tenant in most US states?

    Answer: 30 days

    Most US states require a month-to-month tenant to provide 30 days written notice to terminate, though state laws vary.

  5. What is the primary purpose of a co-signer on a residential lease agreement?

    Answer: To provide additional security by guaranteeing rent if the tenant defaults

    A co-signer (guarantor) is financially responsible for rent and damages if the primary tenant fails to meet lease obligations, reducing the landlord's risk.

  6. When a tenant reports a habitability issue, what should the property manager do FIRST?

    Answer: Document the complaint and schedule an inspection promptly

    The first step is to document the complaint and promptly inspect to assess the issue, ensuring compliance with the implied warranty of habitability.

  7. Which of the following is an example of illegal steering under the Fair Housing Act?

    Answer: Directing a minority applicant only to units in a specific section of a complex

    Steering means directing prospective tenants toward or away from certain units or neighborhoods based on a protected class, which violates the Fair Housing Act.