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Technology & Property Management Systems Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Technology & Property Management Systems flashcards as text
  1. What is smart home technology in the context of residential property management?

    Answer: IoT-connected devices that automate home functions such as lighting, thermostats, and locks

    Smart home technology encompasses IoT-connected devices that automate and enable remote control of home functions, enhancing the tenant experience and improving operational efficiency.

  2. Which smart device feature is most valued by residential tenants from a security perspective?

    Answer: Smart locks with keyless entry and remote access management

    Smart locks providing keyless entry and remote access management significantly enhance security and convenience, allowing property managers to grant or revoke access without physical keys.

  3. How does a Building Management System (BMS) primarily benefit residential property managers?

    Answer: It centralizes control of HVAC, lighting, and other systems to optimize energy efficiency

    A Building Management System centralizes monitoring and control of building infrastructure, enabling more efficient energy use, proactive issue detection, and reduced operating costs.

  4. What is the primary purpose of IoT sensors installed in residential properties?

    Answer: To monitor conditions such as temperature, humidity, and moisture for proactive issue detection

    IoT sensors monitor property conditions in real-time, allowing property managers to detect issues like water leaks or HVAC failures proactively before they escalate into expensive problems.

  5. Which technology enables property managers to offer virtual tours of residential units to prospective tenants?

    Answer: 3D virtual tour software utilizing 360-degree cameras

    3D virtual tour software combined with 360-degree cameras allows prospective tenants to experience a property remotely, expanding the potential applicant pool without requiring physical showings.

  6. What is predictive maintenance in the context of property management technology?

    Answer: Using data analytics and sensor readings to anticipate equipment failures before they occur

    Predictive maintenance leverages data analytics and IoT sensor data to identify patterns indicating likely equipment failure, enabling proactive repairs before costly breakdowns disrupt tenants.

  7. Which of the following best describes how artificial intelligence (AI) is currently used in residential property management?

    Answer: AI assists with screening applications, predicting vacancy trends, and optimizing rental pricing

    AI enhances property management by automating and optimizing tasks such as tenant screening, vacancy forecasting, and dynamic pricing, while supporting rather than replacing human decision-making.