Practice Test Geeks(CRM) Certified Residential Manager Practice Test
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Property Management Operations Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Property Management Operations flashcards as text

  1. A property manager discovers a unit has mold growth after a tenant reports it. What is the correct sequence of actions?

    Answer: Document, notify the owner, remediate promptly, and follow up

    Prompt documentation, owner notification, and remediation protect tenant health and minimize legal liability for the property owner.

  2. The Americans with Disabilities Act (ADA) most directly affects residential property managers by requiring:

    Answer: Accessible common areas in properties with public accommodations

    ADA primarily requires accessible public accommodation areas; the Fair Housing Act governs reasonable accommodations in housing units.

  3. Which metric measures the percentage of available rental units that are currently occupied?

    Answer: Occupancy rate

    Occupancy rate is calculated as occupied units divided by total available units, expressed as a percentage.

  4. A lease clause that automatically renews the tenancy for another term unless either party gives notice is called a:

    Answer: Automatic renewal clause

    An automatic renewal clause extends the lease for an additional period unless proper advance notice is given by either party.

  5. When preparing an annual operating budget for a residential property, which expense category is typically the largest?

    Answer: Maintenance and repairs

    Maintenance and repairs typically represent the largest operating expense category for most residential properties.

  6. A property manager may legally disclose a tenant's personal information to a third party WITHOUT the tenant's consent in which situation?

    Answer: To comply with a valid court order or subpoena

    A valid legal order such as a court subpoena is a recognized exception to tenant privacy protections.

  7. What is the primary purpose of conducting a move-in inspection with the new tenant?

    Answer: To establish a baseline condition for security deposit disputes at move-out

    A documented move-in inspection protects both the landlord and tenant by recording the unit's condition before occupancy.