CRM Maintenance & Capital Improvements Flashcards
6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CRM Maintenance & Capital Improvements flashcards as text
What is the recommended first step when a tenant reports a habitability issue such as no heat in winter?
Answer: Document the complaint and arrange an emergency repair immediately
Habitability issues like lack of heat are urgent; immediate documentation and emergency response protect both the tenant and the property owner from legal liability.
Which of the following is an example of a life safety system that must be regularly inspected and tested?
Answer: Fire suppression and sprinkler system
Fire suppression systems are life safety systems required by code to be regularly inspected, tested, and certified by licensed contractors.
When a vendor completes work at a multifamily property, what document protects the owner from mechanic's liens?
Answer: Lien waiver signed by the contractor
A lien waiver from the contractor or subcontractor confirms they have been paid and waive their right to file a mechanic's lien against the property.
What is the purpose of an energy audit at a residential property?
Answer: To identify opportunities to reduce energy consumption and lower operating costs
An energy audit evaluates a property's energy use and identifies upgrades—such as insulation, lighting, or HVAC improvements—that can reduce utility costs and increase net operating income.
Which practice helps a property manager extend the useful life of major mechanical systems?
Answer: Following manufacturer-recommended preventive maintenance schedules
Adhering to manufacturer-recommended preventive maintenance schedules keeps mechanical systems operating efficiently and maximizes their useful lifespan.
A CRM designee is overseeing a roof replacement project. What step should occur before work begins to protect the owner legally and financially?
Answer: Execute a written contract specifying scope, timeline, cost, and insurance requirements
A written contract with defined scope, schedule, pricing, and insurance requirements establishes clear expectations and provides legal protection for both parties.