Practice Test Geeks(CRM) Certified Residential Manager Practice Test
← All CRM Flashcard Decks

CRM Maintenance & Capital Improvements Flashcards

6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 CRM Maintenance & Capital Improvements flashcards as text

  1. Which metric is most useful for evaluating whether deferred maintenance is accumulating at a residential property?

    Answer: Maintenance cost as a percentage of property value

    Tracking maintenance costs as a percentage of property value over time reveals whether deferred maintenance is growing or being properly addressed.

  2. What does the term 'deferred maintenance' mean in property management?

    Answer: Necessary repairs that have been postponed

    Deferred maintenance refers to repairs and upkeep that were needed but deliberately or unintentionally postponed, often increasing future repair costs.

  3. Which federal law must property managers consider when planning maintenance work that may disturb paint in pre-1978 housing?

    Answer: EPA Lead Renovation, Repair and Painting Rule (RRP)

    The EPA's Lead Renovation, Repair and Painting Rule requires certified renovators and specific work practices when disturbing lead-based paint in pre-1978 housing.

  4. A property manager is budgeting for the upcoming year. Which approach to maintenance budgeting is considered best practice?

    Answer: Historical cost analysis combined with property condition assessment

    Combining historical maintenance data with a current property condition assessment produces the most accurate and defensible maintenance budget.

  5. What is the purpose of a property condition assessment (PCA)?

    Answer: To evaluate the physical condition and identify repair needs of a property

    A property condition assessment is a systematic inspection that documents the current physical condition of a property and identifies immediate and long-term repair needs.

  6. Which of the following best describes a work order system in residential property management?

    Answer: A formal tracking system for maintenance requests from submission to completion

    A work order system provides a documented workflow for receiving, assigning, tracking, and closing maintenance requests, ensuring accountability and record-keeping.