Practice Test Geeks(CRM) Certified Records Management Practice Test
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Project Management Fundamentals Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Project Management Fundamentals flashcards as text

  1. In records management projects, what does a Work Breakdown Structure (WBS) primarily help accomplish?

    Answer: Decompose project scope into manageable deliverables

    A WBS breaks the total project scope into smaller, manageable components called work packages to improve planning and control.

  2. Which project management document formally authorizes a records management project and names the project manager?

    Answer: Project charter

    The project charter formally authorizes the project and grants the project manager the authority to apply organizational resources.

  3. A records retention project is running two weeks behind schedule. The project manager compresses the schedule by adding resources to critical path tasks. This technique is called:

    Answer: Crashing

    Crashing adds resources to critical path activities to shorten duration, typically increasing cost.

  4. During a records digitization project, the team discovers that scanning 50,000 additional legacy files was not in the original scope. What is the correct first step?

    Answer: Submit a change request through the integrated change control process

    All scope additions must be processed through formal change control to assess impacts on cost, schedule, and quality.

  5. What is the purpose of a RACI matrix in a records management project?

    Answer: Define roles and responsibilities for project tasks

    A RACI matrix identifies who is Responsible, Accountable, Consulted, and Informed for each project activity.

  6. Which estimating technique uses actual costs from similar past records management projects as the primary basis for estimating current project costs?

    Answer: Analogous estimating

    Analogous estimating uses historical data from similar past projects to estimate cost or duration for the current project.

  7. A project manager for a records center consolidation calculates a Schedule Performance Index (SPI) of 0.85. What does this indicate?

    Answer: The project is progressing at 85% of the planned rate

    An SPI below 1.0 means the project is behind schedule, earning only $0.85 of planned value for every dollar of work scheduled.