BCP & Crisis Scenario Planning Flashcards

Which metric defines the maximum tolerable downtime before a business function causes irreversible harm?

Answer: Maximum Tolerable Period of Disruption (MTPD)

MTPD is the absolute maximum time a business function can be disrupted before the organization suffers unacceptable consequences.

During a crisis, the Incident Command System (ICS) uses a span-of-control ratio to maintain effectiveness. What is the recommended ratio?

Answer: 1:3 to 1:7

ICS recommends one supervisor for every 3–7 subordinates to ensure manageable oversight during emergencies.

A company's BCP requires data restored to within 4 hours of a failure. Which BCP metric is being defined?

Answer: RPO

RPO (Recovery Point Objective) defines the maximum acceptable age of data that must be restored after a disruption.

Which crisis communication principle requires that all external statements be approved by a single designated spokesperson?

Answer: One voice policy

The one voice policy ensures that all public communications during a crisis are coordinated and consistent to avoid conflicting messages.

In BCP terminology, a 'warm site' differs from a 'hot site' primarily in that it:

Answer: Has hardware but requires data restoration before operations resume

A warm site has hardware and connectivity pre-installed but requires data to be restored from backups before operations can resume.

Which type of BCP test involves walking through the plan step-by-step with key stakeholders in a conference room without activating any systems?

Answer: Tabletop exercise

A tabletop exercise is a discussion-based review where participants walk through scenarios verbally to identify gaps without operational disruption.

Which standard provides internationally recognized guidelines specifically for Business Continuity Management Systems?

Answer: ISO 22301

ISO 22301 is the international standard specifying requirements for planning, establishing, and maintaining a Business Continuity Management System (BCMS).