Staff Management & Training Flashcards
7 cards from real CRA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Staff Management & Training flashcards as text
A newly promoted research administrator supervisor is managing former peers for the first time. What is the MOST common challenge they will need to address?
Answer: Navigating the shift from peer relationships to supervisory authority
The transition from peer to supervisor requires establishing new professional boundaries and credibility without damaging existing collegial relationships.
Which training delivery method is MOST effective for geographically dispersed research administration staff across multiple campus locations?
Answer: Asynchronous e-learning modules with live virtual Q&A sessions
Asynchronous e-learning provides flexibility for distributed staff while live virtual sessions allow real-time clarification and engagement.
Under 2 CFR 200.430, salaries of employees working on federal awards must be supported by which type of documentation?
Answer: A records system that reflects actual activity for all employees whose salaries are charged to federal awards
2 CFR 200.430 requires a records system that accurately reflects the actual activity of employees whose compensation is charged to federal awards.
A research administrator wants to assess whether their team's training program is achieving compliance objectives. The BEST evaluation method is:
Answer: Measuring pre/post knowledge assessments and tracking compliance incident rates
Knowledge assessments measure learning outcomes while compliance incident tracking connects training to real-world performance, providing a complete evaluation picture.
When a staff member requests a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), the research administrator supervisor should:
Answer: Initiate the interactive process with HR and the employee to identify effective accommodations
The ADA requires an interactive process involving the employer and employee to identify reasonable accommodations; supervisors must engage HR rather than act unilaterally.
A research administration office wants to develop a cross-training program to reduce single-point-of-failure risk. Which area should be prioritized FIRST?
Answer: Core compliance functions such as effort reporting and award closeout
Effort reporting and award closeout are high-risk compliance functions where staff absence can cause regulatory violations, making them the highest cross-training priority.
Which communication style is MOST effective when delivering corrective feedback to a staff member about a compliance error?
Answer: Private, specific, and behavior-focused feedback with clear expectations for improvement
Private, specific, behavior-focused feedback preserves the employee's dignity while clearly communicating the compliance issue and expected corrective action.