Evaluation & Feedback in Training Programs Flashcards
7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Evaluation & Feedback in Training Programs flashcards as text
Which of the following BEST describes 360-degree feedback?
Answer: Multi-source feedback from peers, subordinates, supervisors, and self
360-degree feedback gathers performance input from all directions around the individual, including supervisors, peers, direct reports, and self.
A training program's evaluation shows high Reaction scores but no improvement in job performance. A CPT should FIRST:
Answer: Investigate whether a performance gap exists beyond knowledge/skills
Poor transfer may stem from environmental, motivational, or managerial factors, not training content, so the root cause must be identified first.
Which feedback strategy is MOST aligned with a growth mindset approach?
Answer: Praising effort and strategy rather than intelligence or ability
Growth mindset feedback focuses on effort, process, and strategies to encourage belief that abilities can be developed.
Which statement BEST describes the concept of 'transfer of training'?
Answer: The degree to which learners apply training content in their work environment
Transfer of training refers to the effective and continuing application of learned knowledge and skills on the job.
A CPT wants to measure whether supervisors are reinforcing new skills after training. Which data collection method is MOST appropriate?
Answer: Follow-up interviews or structured observation on the job
Post-training interviews and on-the-job observation directly assess whether supervisors are reinforcing new behaviors in the work environment.
Which of the following is an example of NEGATIVE reinforcement in a training context?
Answer: Removing a mandatory remediation assignment once a learner passes a benchmark quiz
Negative reinforcement increases desired behavior by removing an unpleasant stimulus (the extra assignment) when the learner performs correctly.
When writing evaluation objectives, which characteristic is MOST critical to ensure measurability?
Answer: The objective should include an observable, action-oriented verb
Observable, action-oriented verbs (e.g., 'demonstrate,' 'calculate,' 'identify') make objectives measurable and evaluable.