Evaluation & Feedback in Training Programs Flashcards
7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Evaluation & Feedback in Training Programs flashcards as text
A trainer notices that learners score well on post-tests but fail to apply skills on the job. Which Kirkpatrick level is NOT being met?
Answer: Level 3 – Behavior
Level 3 (Behavior) measures the transfer of learned skills to the job, which is where the gap exists.
Which evaluation method best captures long-term retention of training content?
Answer: Follow-up assessment 30–90 days after training
A delayed follow-up assessment measures whether learners retained and can apply content over time.
When delivering corrective feedback, which sequence is considered most effective?
Answer: Specific behavior → Impact → Expected behavior
Describing the specific behavior, its impact, and the desired behavior provides clear, actionable corrective feedback.
A trainer wants to measure whether a new safety procedure reduced workplace incidents. Which Kirkpatrick level does this represent?
Answer: Level 4
Level 4 (Results) evaluates the organizational outcomes that result from training, such as incident reduction.
Which type of feedback focuses on a learner's process and strategy rather than the final result?
Answer: Process feedback
Process feedback targets the methods and strategies learners use, which supports deeper learning and skill development.
In formative evaluation, when is data typically collected?
Answer: During the design and delivery phases of training
Formative evaluation occurs during training development and delivery to allow ongoing improvements.
A learner says, 'I understand the concept but not sure how to use it.' Which feedback response is most appropriate?
Answer: Provide a real-world scenario and walk through application steps
Bridging conceptual understanding to application requires a concrete scenario and guided practice.