CPT Business Strategy & Performance Alignment Flashcards
6 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CPT Business Strategy & Performance Alignment flashcards as text
In CPT, 'aligning performance to business strategy' means that performance improvement efforts should:
Answer: Be directly linked to measurable organizational goals and strategic priorities
CPT requires that all performance interventions trace back to strategic organizational goals to ensure they add measurable value to the business.
What is a Balanced Scorecard used for in the context of CPT and business alignment?
Answer: Tracking organizational performance across financial, customer, process, and learning perspectives
The Balanced Scorecard links organizational performance metrics across four perspectives to ensure strategy is executed and measured holistically.
Which of the following is an example of a lagging indicator in business performance measurement?
Answer: Annual revenue results reported after the fiscal year ends
Lagging indicators like annual revenue measure outcomes after they occur, reflecting past performance rather than predicting future results.
A performance technologist conducting a strategic alignment analysis would most likely begin by:
Answer: Reviewing the organization's mission, vision, and strategic goals
Understanding the organization's strategic direction is the essential starting point for ensuring performance improvement efforts support top-level priorities.
In CPT, what does 'cascading goals' from organizational to individual level achieve?
Answer: It ensures individual employee goals directly support departmental and organizational objectives
Cascading goals creates a line-of-sight from individual work to organizational strategy, ensuring every employee contribution advances the business's priorities.
A CPT practitioner identifies a performance gap that is NOT linked to any current strategic priority. The best course of action is to:
Answer: Present the finding to leadership and determine whether it should be reprioritized given business strategy
CPT practitioners should present non-strategic gaps to leadership for a deliberate decision, since circumstances may shift or the gap may indicate an emerging strategic risk.