Professional Standards & Ethics Flashcards
7 cards from real CPS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards & Ethics flashcards as text
A client asks a process specialist to design a process that would disadvantage a protected class of employees. The specialist should:
Answer: Refuse and explain that the design would violate anti-discrimination principles
Designing processes that discriminate against protected classes violates both ethical standards and employment law, requiring refusal.
Which concept in professional ethics refers to the obligation to act in the best interest of the client rather than oneself?
Answer: Fiduciary duty
Fiduciary duty requires professionals to prioritize the client's interests above their own in all professional engagements.
When a process specialist lacks sufficient expertise to complete an assigned task effectively, the ethical action is to:
Answer: Disclose the limitation and seek collaboration or refer the client
Practicing within one's competence limits requires honest disclosure when expertise is insufficient.
A process specialist is contracted by Company A and is offered a simultaneous contract by its direct competitor, Company B. Ethically, the specialist must:
Answer: Decline Company B's offer or obtain informed consent from both parties
Serving two direct competitors simultaneously creates a conflict of interest requiring disclosure and consent from all parties.
Which of the following best represents the principle of 'do no harm' as applied to process improvement work?
Answer: Ensuring that process redesigns do not create unsafe conditions for workers
In professional contexts, 'do no harm' means ensuring that process changes do not create new hazards or adverse impacts on people.
Transparency in professional practice requires that a CPS specialist:
Answer: Disclose assumptions, limitations, and potential biases in their work
Transparency demands honest disclosure of the basis, limitations, and potential weaknesses of professional work.
A process specialist who accepts gifts from vendors whose products they are evaluating is most likely violating which ethical principle?
Answer: Objectivity and independence
Accepting vendor gifts compromises objectivity and independence, creating bias in the evaluation process.