Personnel and Human Resources Flashcards
7 cards from real CPRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Personnel and Human Resources flashcards as text
A recreation department is experiencing high turnover among seasonal staff. Which HR strategy would BEST address this issue long-term?
Answer: Implement an employee recognition and engagement program
Recognition and engagement programs improve job satisfaction, which reduces voluntary turnover among seasonal and permanent staff.
Under the Americans with Disabilities Act (ADA), what obligation does a public parks agency have when a qualified employee requests a schedule modification due to a disability?
Answer: Provide a reasonable accommodation unless it causes undue hardship
The ADA requires employers to provide reasonable accommodations to qualified individuals with disabilities unless doing so would cause undue hardship.
Which approach to performance appraisal compares each employee to every other employee in the department to rank overall performance?
Answer: Paired comparison method
The paired comparison method ranks employees by comparing each person to every other individual, resulting in a performance ranking.
Which federal agency enforces workplace safety regulations that apply to parks and recreation employees?
Answer: Occupational Safety and Health Administration (OSHA)
OSHA sets and enforces workplace safety and health standards, including those applicable to parks and recreation employees.
A parks agency is developing a succession plan for its department head position. Which action is the MOST important first step?
Answer: Identify high-potential internal candidates and their development needs
Succession planning begins with identifying internal candidates who have leadership potential and assessing their development gaps.
Which component of total compensation includes health insurance, paid leave, and retirement contributions?
Answer: Employee benefits
Employee benefits are indirect financial compensation including health insurance, retirement plans, and paid time off.
When a park and recreation manager must lay off staff due to budget cuts, which legal principle requires that employees with the most seniority be the last to be laid off in a unionized agency?
Answer: Last in, first out (LIFO) principle
The LIFO principle, common in union contracts, protects senior employees by requiring that most recently hired employees be laid off first.