Human Resources Management Flashcards

What is progressive discipline in employee management?

Answer: A graduated series of corrective actions escalating in severity

Progressive discipline involves a sequence of increasingly serious corrective actions (verbal warning, written warning, suspension, termination) to address performance or conduct issues.

Which staffing model uses workers who are not permanent employees to handle peak demand periods?

Answer: Seasonal and part-time staffing

Seasonal and part-time staff allow recreation agencies to scale their workforce up during busy periods without committing to full-time permanent positions.

What does FLSA stand for and what does it primarily regulate?

Answer: Fair Labor Standards Act; minimum wage, overtime, and child labor

The Fair Labor Standards Act establishes federal minimum wage, overtime pay requirements, recordkeeping, and child labor standards.

Which training method pairs an experienced employee with a newer employee for skills transfer?

Answer: Mentoring or coaching

Mentoring and coaching pair experienced employees with less experienced ones to facilitate knowledge transfer, skill development, and professional growth.

What is the primary purpose of an employee assistance program (EAP)?

Answer: To provide confidential support services for personal and work-related problems

EAPs provide confidential assessment, counseling, and referral services to employees dealing with personal, family, or work-related problems affecting job performance.

Which HR metric measures the percentage of employees who leave the organization in a given period?

Answer: Turnover rate

The turnover rate calculates the percentage of employees who left the organization (voluntarily or involuntarily) during a specific time period.