CPP Quality Management in Procurement 3

Question 1

Which of the following is a proactive quality strategy where procurement works with suppliers early in the product design phase to prevent quality problems?

Accepted Answer

Early Supplier Involvement (ESI)

Answer

Incoming inspection program

Answer

Corrective action tracking

Answer

Warranty claim processing

Question 2

When a procurement professional evaluates 'cost of quality,' which category includes expenses for scrap, rework, and warranty claims?

Accepted Answer

Internal and external failure costs

Answer

Prevention costs

Answer

Appraisal costs

Answer

Compliance costs

Question 3

A buyer receives a shipment with 3 defective units out of 500. The supplier's AQL is set at 0.4%. What is the defect rate of this shipment?

Accepted Answer

0.6%

Answer

0.4%

Answer

1.5%

Answer

6.0%

Question 4

Which quality management philosophy, developed by W. Edwards Deming, emphasizes a systematic four-step iterative cycle of Plan, Do, Check, Act?

Accepted Answer

PDCA (Deming) Cycle

Answer

Kaizen blitz

Answer

Six Sigma DMAIC

Answer

Lean 5S methodology

Question 5

In a supplier development program focused on quality, which action best represents a long-term investment in improving supplier capability?

Accepted Answer

Providing technical training, resources, and joint improvement projects to help the supplier meet quality standards

Answer

Issuing a cure notice for a single late delivery

Answer

Switching to a new supplier after the first quality failure

Answer

Reducing the contract value as a penalty for past defects

Question 6

Which document specifies the exact requirements a purchased item must meet — including dimensions, materials, performance, and test methods — and forms the quality basis of a procurement contract?

Accepted Answer

Technical specification or drawing

Answer

Statement of Work (SOW)

Answer

Request for Information (RFI)

Answer

Bill of lading

Question 7

A procurement manager wants to prioritize which supplier quality issues to address first. Which tool would BEST help identify and rank the most significant quality problems by frequency?

Accepted Answer

Pareto chart

Answer

Gantt chart

Answer

PERT diagram

Answer

Balanced scorecard