Quality Assurance in Purchasing Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
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A supplier consistently delivers products with a defect rate of 0.5%. According to Six Sigma principles, what sigma level does this approximate?
Answer: Four sigma
A defect rate of approximately 0.5% (5,000 DPMO) corresponds to roughly four sigma performance.
Which quality tool is BEST suited for identifying the root cause of a recurring supplier defect?
Answer: Fishbone (Ishikawa) diagram
The Ishikawa (fishbone) diagram systematically categorizes potential causes (machines, methods, materials, manpower) to identify root causes.
An incoming inspection reveals that 3 out of 150 sampled units are defective. What is the approximate defect rate?
Answer: 2%
3 defective units out of 150 sampled equals 3/150 = 0.02, or 2%.
A purchasing manager wants to verify a supplier's quality management system without conducting a full audit. Which approach is MOST appropriate?
Answer: Reviewing the supplier's ISO 9001 certification
ISO 9001 certification from an accredited registrar independently confirms that a supplier's QMS meets international standards.
Which contract clause gives a buyer the right to inspect goods at the supplier's facility before shipment?
Answer: Source inspection clause
A source inspection clause contractually grants the buyer access to inspect and approve goods at the supplier's location prior to delivery.
What does 'zero defects' as a quality philosophy primarily emphasize?
Answer: Prevention of defects rather than detection and correction
Philip Crosby's zero defects philosophy stresses that doing things right the first time through prevention is more cost-effective than finding and fixing errors.
A buyer receives a shipment that does not meet purchase order specifications. What is the FIRST step in formal quality nonconformance management?
Answer: Document and quarantine the nonconforming material
Nonconforming material must first be identified, documented, and segregated to prevent its inadvertent use before corrective action is initiated.