Team Leadership & Stakeholder Communication Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Team Leadership & Stakeholder Communication flashcards as text
A project manager is using a RACI chart. Which role should never be assigned to more than one person per task?
Answer: Accountable
Only one person should be Accountable per task to ensure clear ownership and avoid diffusion of responsibility.
During project planning, a project manager identifies a stakeholder who has high influence but low interest. What is the recommended engagement strategy?
Answer: Keep satisfied with targeted, high-level communications
High-influence, low-interest stakeholders should be kept satisfied to prevent them from becoming obstacles without overwhelming them with detail.
A team member repeatedly misses deadlines despite claiming tasks are under control during status meetings. What should the project manager do?
Answer: Implement more frequent progress check-ins and verify work artifacts directly
Direct verification of work artifacts and shorter check-in cycles give the project manager early visibility into actual progress.
What does 'noise' represent in the communication model as applied to project management?
Answer: Any factor that distorts or interferes with accurate message transmission or reception
Noise includes physical, psychological, or technical factors that distort the intended message between sender and receiver.
A project manager wants to build psychological safety within the team. Which action BEST supports this goal?
Answer: Encourage team members to speak up about concerns without fear of reprisal
Psychological safety is built when team members believe they can voice concerns, ideas, or mistakes without negative consequences.
A project manager must present a project status update to the board. The project is behind schedule. What is the MOST professional approach?
Answer: Present the current status transparently with a clear recovery plan and mitigation options
Transparent reporting paired with a credible recovery plan maintains trust and enables the board to make informed decisions.
Which of the following BEST describes transformational leadership in a project context?
Answer: Leaders inspire team members by articulating a compelling vision and motivating intrinsic commitment
Transformational leaders motivate through vision, inspiration, and intellectual stimulation rather than transactional rewards alone.