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Team Leadership & Stakeholder Communication Flashcards

7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Team Leadership & Stakeholder Communication flashcards as text
  1. A project manager is using a RACI chart. Which role should never be assigned to more than one person per task?

    Answer: Accountable

    Only one person should be Accountable per task to ensure clear ownership and avoid diffusion of responsibility.

  2. During project planning, a project manager identifies a stakeholder who has high influence but low interest. What is the recommended engagement strategy?

    Answer: Keep satisfied with targeted, high-level communications

    High-influence, low-interest stakeholders should be kept satisfied to prevent them from becoming obstacles without overwhelming them with detail.

  3. A team member repeatedly misses deadlines despite claiming tasks are under control during status meetings. What should the project manager do?

    Answer: Implement more frequent progress check-ins and verify work artifacts directly

    Direct verification of work artifacts and shorter check-in cycles give the project manager early visibility into actual progress.

  4. What does 'noise' represent in the communication model as applied to project management?

    Answer: Any factor that distorts or interferes with accurate message transmission or reception

    Noise includes physical, psychological, or technical factors that distort the intended message between sender and receiver.

  5. A project manager wants to build psychological safety within the team. Which action BEST supports this goal?

    Answer: Encourage team members to speak up about concerns without fear of reprisal

    Psychological safety is built when team members believe they can voice concerns, ideas, or mistakes without negative consequences.

  6. A project manager must present a project status update to the board. The project is behind schedule. What is the MOST professional approach?

    Answer: Present the current status transparently with a clear recovery plan and mitigation options

    Transparent reporting paired with a credible recovery plan maintains trust and enables the board to make informed decisions.

  7. Which of the following BEST describes transformational leadership in a project context?

    Answer: Leaders inspire team members by articulating a compelling vision and motivating intrinsic commitment

    Transformational leaders motivate through vision, inspiration, and intellectual stimulation rather than transactional rewards alone.