CPP Program Sustainability & Continuous Improvement Flashcards

A program transition plan is developed when:

Answer: A program is ending or transferring to a new organization, ensuring continuity of services

A program transition plan ensures that services continue seamlessly when a program ends, transfers, or undergoes significant organizational change.

Key performance indicators (KPIs) in program management are used to:

Answer: Monitor progress toward program goals and inform continuous improvement decisions

KPIs provide measurable data that enables program managers to track progress, identify improvement opportunities, and demonstrate program effectiveness.

A quality improvement committee in a program organization typically includes:

Answer: Representatives from multiple levels including program staff, participants, and leadership

Effective quality improvement committees include diverse perspectives from staff, participants, and leadership to ensure comprehensive and realistic improvement planning.

Benchmarking in program continuous improvement involves:

Answer: Comparing program performance against best practices, standards, or similar programs to identify improvement opportunities

Benchmarking compares program performance against external standards or high-performing peers to identify gaps and improvement opportunities.

Earned income strategies for program sustainability include:

Answer: Developing fee-for-service offerings, licensing program models, or selling program-related products

Earned income strategies generate revenue through market-based activities like fee-for-service, model licensing, or program-related sales, diversifying revenue beyond grants.

A program 'after-action review' (AAR) is conducted to:

Answer: Document what happened, what was learned, and how future programs can be improved

After-action reviews capture lessons learned from both successes and challenges to continuously improve future program design and delivery.