Client Management & Freelance Business Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Management & Freelance Business flashcards as text
A client insists your proofreading missed several errors, but you reviewed your marked copy and the errors were already corrected. What should you do?
Answer: Provide the client with your annotated marked copy as evidence of corrections made
Sharing your annotated copy demonstrates due diligence and resolves disputes with documented evidence rather than assumptions.
Which strategy best prevents scope creep from affecting a fixed-price proofreading project?
Answer: Defining deliverables, word count, and document format precisely in the contract
Precise contract language about deliverables leaves no ambiguity about what is included in the fixed price.
A client asks you to proofread marketing copy that you find personally offensive but not illegal. What is the professional approach?
Answer: Decline the project and explain your ethical boundaries without judgment
Freelancers have the right to decline projects that conflict with their values, and doing so respectfully preserves professionalism.
What is the recommended approach when a client communicates primarily through informal channels (e.g., text messages) for project instructions?
Answer: Politely request that all project-related instructions be confirmed in writing via email
Written confirmation of instructions creates a reliable paper trail that protects both parties if disputes arise.
Which element should a freelance proofreader confirm before beginning a rush project that commands a premium rate?
Answer: The exact deadline, total word count, and agreed rush rate in writing
Confirming scope and rate in writing before starting a rush project ensures you are compensated appropriately and protects against last-minute disputes.
How should a proofreader handle a situation where the author's intended meaning is unclear and could be interpreted two ways?
Answer: Flag the ambiguity with a query note and ask the author to clarify
Flagging ambiguity with a query is the proofreader's standard tool for preserving the author's voice while ensuring clarity.
A client offers repeat work at a significantly reduced rate. What should a freelance proofreader evaluate before accepting?
Answer: Whether the volume and reliability of repeat work justifies a lower per-project rate
A volume discount may be worthwhile if steady, predictable work reduces marketing overhead and fills schedule gaps reliably.