Process Modeling & Mapping Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Process Modeling & Mapping flashcards as text
Which metric captured in a process map indicates the total elapsed time from process start to completion, including wait times?
Answer: Lead time
Lead time is the total elapsed time from the moment a request is made until it is fulfilled, encompassing both active work and waiting periods.
In EPC (Event-driven Process Chain) notation, which connector represents a situation where all preceding events must occur before the next function can begin?
Answer: AND-join
An AND-join connector in EPC requires all incoming branches to complete before the process continues, representing synchronization.
A process map that shows the CURRENT state of operations—including inefficiencies—is called a:
Answer: As-is map
The as-is map documents how the process actually operates today, serving as the baseline for identifying improvement opportunities.
Which technique overlays process flows with geographic or physical location data to identify transportation or movement waste?
Answer: Spaghetti diagram
A spaghetti diagram traces the physical path of people, materials, or information through a workspace to reveal excessive movement and layout inefficiencies.
In BPMN 2.0, a 'collapsed sub-process' is depicted as:
Answer: A rounded rectangle with a plus sign marker
A collapsed sub-process in BPMN appears as a rounded rectangle with a '+' marker, indicating hidden internal detail that can be expanded.
Process validation in the context of process modeling means:
Answer: Verifying that the model accurately reflects real-world process behavior
Validation checks that the process model correctly represents how the process works in practice, not merely that it is syntactically correct.
When a process model includes a 'compensation task,' what does it signify?
Answer: An activity that reverses the effects of a previously completed task if an error occurs
A compensation task in BPMN is designed to undo or offset the work of a previously completed task when a failure or cancellation requires rollback.