Parking Operations & Facility Management Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Parking Operations & Facility Management flashcards as text
Which type of parking rate structure charges customers a flat fee regardless of how long their vehicle is parked?
Answer: Flat rate
A flat rate charges the same fee for any duration of stay, simplifying transactions and encouraging all-day parkers.
In the context of parking facility management, what is 'shrinkage'?
Answer: The gap between theoretical revenue and actual collected revenue due to errors or theft
Shrinkage refers to revenue that should have been collected but was lost due to theft, equipment errors, or procedural gaps.
Which of the following BEST describes a 'parker profile' as used in parking operations planning?
Answer: A characterization of parker types by purpose, duration, and frequency of use
Parker profiles segment customers by trip purpose, dwell time, and visit frequency to inform rate structures, product mix, and marketing.
A parking manager is evaluating whether to add a validation program with a nearby retail tenant. What is the PRIMARY financial risk to the parking operator?
Answer: Revenue dilution if validation discounts are not fully reimbursed by the tenant
If the tenant does not fully reimburse the discounted revenue, the operator bears the cost of the validation subsidy.
Which federal law requires parking facilities serving the public to provide accessible parking spaces, ramps, and signage for persons with disabilities?
Answer: Americans with Disabilities Act (ADA)
The ADA mandates accessible design standards for public accommodations, including parking facilities, and is enforced by the Department of Justice.
A parking operator discovers that a PARCS entry station is issuing tickets without recording the transaction in the back-office system. What type of control failure does this represent?
Answer: A revenue control system integrity failure
When equipment issues tickets that are not captured in the back-office, revenue can be collected without accountability, representing a critical revenue control failure.
Which planning concept involves locating parking facilities at the periphery of a destination area, connected by pedestrian or shuttle links, to reduce congestion in the core?
Answer: Remote/satellite parking with shuttle service
Remote or satellite parking relocates demand away from congested cores and uses shuttles or pedestrian paths to connect parkers to their destinations.