Quality Assurance & Improvement Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
In a packaging supplier qualification program, which document typically defines the quality requirements a supplier must meet before being approved?
Answer: Supplier Quality Agreement (SQA)
A Supplier Quality Agreement formally establishes the quality standards, testing requirements, and responsibilities between the packaging buyer and supplier.
The PDCA cycle used in quality improvement stands for:
Answer: Plan, Do, Check, Act
The PDCA (Deming) cycle is a four-stage iterative method for continuous quality improvement: Plan the change, Do it on a small scale, Check results, and Act to standardize or repeat.
A packaging manufacturer receives a batch of corrugated boxes where 3% are found to have crush damage. According to AQL 2.5 sampling, this lot would typically be:
Answer: Rejected, as 3% exceeds the AQL threshold
When sample results indicate the defect rate exceeds the AQL, the standard sampling protocol results in lot rejection.
Which packaging quality metric measures the ratio of defective units produced per one million opportunities?
Answer: DPMO (Defects Per Million Opportunities)
DPMO is the Six Sigma metric used to normalize defect rates across processes with different numbers of opportunities per unit.
During a packaging process audit, an auditor discovers that operators are following an unofficial procedure instead of the documented SOP. This is best classified as:
Answer: A nonconformance requiring corrective action
Deviating from documented procedures is a nonconformance that undermines process control and must be addressed through the CAPA system.
What is the key distinction between 'inspection' and 'quality assurance' in a packaging operation?
Answer: Inspection detects defects after production; QA prevents defects through system controls
Quality assurance is proactive, embedding controls throughout the process, while inspection is reactive, finding defects after they have already been produced.
A 'First Article Inspection' (FAI) in packaging manufacturing is typically performed to:
Answer: Verify that a new or changed process produces parts conforming to all design specifications
FAI is a comprehensive verification of the first production output from a new or revised process to confirm all requirements are met before full-scale production.