Stakeholder Management Flashcards
6 cards from real CPOA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Stakeholder Management flashcards as text
Which technique is MOST effective for identifying all relevant stakeholders in a product ownership analysis initiative?
Answer: Stakeholder onion diagram
The stakeholder onion diagram visually maps stakeholders by their proximity and relationship to the product, ensuring comprehensive identification.
A key stakeholder consistently misses review meetings. What should the product owner analyst do FIRST?
Answer: Understand their constraints and find alternative engagement methods
Understanding barriers to engagement allows the analyst to adapt communication strategies before escalating.
What does a RACI matrix primarily help define in stakeholder management?
Answer: Roles and responsibilities across tasks
A RACI matrix clarifies who is Responsible, Accountable, Consulted, and Informed for each activity.
Which stakeholder engagement level indicates that a stakeholder actively supports the product initiative?
Answer: Supportive
A Supportive stakeholder actively endorses the change, while a Leading stakeholder champions it proactively.
When a stakeholder's needs conflict with business objectives, the product owner analyst should:
Answer: Facilitate negotiation to find a solution aligned with business value
Facilitating negotiation balances stakeholder needs with business goals to achieve mutually acceptable outcomes.
What is the PRIMARY purpose of a stakeholder communication plan in product ownership analysis?
Answer: To ensure the right information reaches the right people at the right time
A communication plan ensures timely, relevant information flows to stakeholders in formats they can act on.