Stakeholder Management Flashcards
6 cards from real CPOA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Stakeholder Management flashcards as text
Which factor is MOST important when prioritizing stakeholder engagement efforts?
Answer: Stakeholder influence and interest in the product
The interest-influence matrix helps prioritize engagement by focusing resources where they have the most impact.
A product owner analyst discovers a previously unidentified stakeholder late in the project. What is the BEST response?
Answer: Assess their impact and integrate them into the engagement plan
Late stakeholder identification requires immediate impact assessment and plan adjustment to avoid downstream issues.
What is the difference between a stakeholder and a customer in CPOA context?
Answer: Stakeholders include anyone impacted by or who can impact the product, while customers are the end users
Stakeholders is a broader category that includes customers, but also sponsors, regulators, and others affected by the product.
Which technique helps visualize the relationship between stakeholders and the system being developed?
Answer: Context diagram
A context diagram shows the system boundary and how external entities, including stakeholders, interact with the system.
How should a product owner analyst handle a stakeholder who has high influence but low interest?
Answer: Keep them satisfied with minimal but high-level updates
High-influence, low-interest stakeholders should be kept satisfied without overwhelming them with detail.
What is a stakeholder register PRIMARILY used for in product ownership analysis?
Answer: Documenting stakeholder identification, assessment, and classification information
The stakeholder register is the central repository for all information about identified stakeholders and their engagement status.